Delivery Information

Australia

All deliveries will be shipped by Australia Post Express, within 3 business days of the order being received. Excluding weekends and New South Wales public holidays.  

(Most of the time, we ship the same day or the next day after receiving your order)

Please note that by requesting instructions to leave your parcel at the premises when no one is home,  increases the chances of the parcel being misplaced or going missing.

LTP is therefore  not responsible should the parcel go missing when such requests are made.

 

Cost

Delivery Time

Major cities and some towns:

Please refer to the Australia Post website on the below link to check if your location is within the Express Post next day guarantee delivery network.

http://auspost.com.au/parcels-mail/delivery-areas.html

Delivery Notes:

Whilst we would like to prevent this from happening, on the rare occasions that it does, we cannot accept responsibility for Australia Post delivery staff and their contractors not following the organisation's own policy.

 

New Zealand

All deliveries will be shipped by Australia Post Pack and Track International, within 3 business days of the order being received. Excluding weekends and Australian public holidays (Specifically in the state of New South Wales).

LTP is therefore  not responsible should the parcel go missing when such requests are made and the "Signature on delivery" option is not applied as a result of the request.

Customs Duties and Taxes

Please note: 

You may be required to pay Customs Duties and Taxes (GST) when your order arrives. (In most cases, your local post office will require payment of these charges before releasing your goods for pick up)

These charges are imposed by Customs and are the responsibilty of the recipient to pay. Love That Print are not responsible for the payment of import duties and taxes under any circumstances. 

We recommend that you check these charges in advance of making your order, so that you know the full cost of purchasing your goods from Australia.

Please also ensure that your contact details are correct, so that you are sure to be notified by customs or your local Post Office that your order may be held by them and awaiting payment before they release the goods for delivery to you.

Customs or your local Post Office may have a limit as to how long they will hold goods awaiting payment of Duties and Taxes. Typically it's 5 days, however this is just an indication for your convenience.

You will need to check with Customs or your local Post Office directly for the exact holding time.

Please note:

Cost

Delivery Time

Major cities and some towns:

Delivery Notes:

 

International

We are currently preparing our site to automatically process shipping to International destinations.

In the meantime, please contact us first and we will let you know if your country is one that we can ship to.

Feel welcome to email us on contact@rasaleela.com.au or call us on  +61 491 105 983  if you wish to discuss or clarify any details.

Customs Duties and Taxes

Please note: 

You may be required to pay Customs Duties and Taxes (e.g. GST, VAT etc) when your order arrives. (In most cases, your local post office will require payment of these charges before releasing your goods for pick up)

These charges are imposed by Customs and governing policies on import of goods purchased online overseas and are the responsibilty of the recipient to pay. Love That Print are not responsible for the payment of import duties and taxes under any circumstances.

We recommend that you check these charges in advance of making your order, so that you know the full cost of purchasing your goods from Australia. This information is readily available online for most countries, by visiting your local Customs website and searching for "duties and taxes for goods purchased online from overseas".

Please also ensure that your contact details are correct and that you are readily available to receive phone calls or email from customs or your local post office, so that you are sure to be notified  that your order may be held by them and awaiting payment before they release the goods for delivery to you.

Customs or your local Post Office may have a time limit as to how long they will hold goods awaiting payment of Duties and Taxes. Typically it's 5 days, however this is just an indication for your convenience.

You will need to check with Customs or your local Post Office directly for the exact holding time.

Please note:

Thank you

 

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